{"id":259,"date":"2019-10-15T06:45:57","date_gmt":"2019-10-15T06:45:57","guid":{"rendered":"https:\/\/www.iotarsuite.com\/?page_id=259"},"modified":"2023-06-29T14:41:10","modified_gmt":"2023-06-29T14:41:10","slug":"remote-assistance-full","status":"publish","type":"page","link":"https:\/\/www.iotarsuite.com\/en\/remote-assistance-full\/","title":{"rendered":"Remote Assistance Full"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”TITOLO PAGINA” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Merged Assistance” text_orientation=”center” button_one_text=”Prova gratuita” button_one_url=”#provagratuita” _builder_version=”4.16″ title_font_size=”56px” background_color=”#f39200″ title_text_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”INTRODUZIONE” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ admin_label=”Merged Reality” _builder_version=”4.16″ custom_padding=”||21px|||” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Merged Reality<\/h2>\n

Merged Reality is the function that allows the specialist in the office to give technical support in a very intuitive way to the field operator.<\/p>\n

The in-house specialist can virtually reach out and touch the objects the field technician is working on.<\/p>\n

The in-house specialist uses, alongside his PC, another Tablet which frames an area where he can show with his own hands and with tools how the operator in the field must act.<\/p>\n

There will no longer be any doubts about which lever to operate, which cable to cut or which button to press!<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/merged-reality-IT.png” title_text=”merged-reality-IT” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”MERGED” _builder_version=”4.16″ background_color=”rgba(255,188,0,0.42)” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”11px|||||” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

The simplest ready-to-use remote assistance solution that does not require any dedicated hardware<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_margin=”-37px|||||” global_colors_info=”{}”]<\/p>\n

\u00a0<\/h2>\n

Thanks to the use of merged reality, IOTAR Remote Assistance is able to solve problems remotely, using any mobile device.<\/p>\n

It allows you to act at any time and in any place to carry out ordinary maintenance or solve machinery problems; thanks to mobile devices, the specialist technician is able to precisely identify the problem and find a solution, shortening intervention times and avoiding unnecessary additional costs.<\/p>\n

The revolution introduced by this software lies precisely in the opportunity to view the problems that arise for each customer in real time, without having to move from one's workstation.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Features and functionality of the App<\/h3>\n

 <\/p>\n

    \n
  • Stream video directly from your mobile device's camera<\/li>\n
  • Highlight real-world objects<\/li>\n
  • Augmented reality support for automatic marker recognition<\/li>\n
  • Real-time display of machine data (temperatures, engine revolutions, maintenance) on marker recognition using the IOTAR Acquisition module<\/li>\n
  • Display of manuals and information materials combined with the different markers<\/li>\n
  • Take photos of the stream to highlight details or work more calmly<\/li>\n
  • Chat between user and operator, useful if you are in an environment that is not suitable for making a voice call<\/li>\n
  • Possibility to take pictures with the mobile device and send them to the operator<\/li>\n
  • Merged Reality function to superimpose what the expert sees with what the operator sees<\/li>\n
  • Works even with slow or no connectivity<\/li>\n
  • Registration of interventions<\/li>\n
  • Management of users with different roles<\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2020\/06\/IMG_20200629_120732_2-1024×576.jpg” title_text=”IMG_20200629_120732_2″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”CONTENUTI” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ disabled_on=”on|on|on” admin_label=”Riga caschetto smartglasses” _builder_version=”4.16″ min_height=”935.1px” custom_padding=”29px|||||” disabled=”on” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

    Fruibile con smart glasses e disponibile anche attraverso un comodo caschetto<\/h3>\n

    IOTAR App sotto forma di caschetto \u00e8 un sistema molto utile per gli operatori di cantieri in cui vi \u00e8 la necessit\u00e0 di lavorare con mani libere.<\/p>\n

    L\u2019innovazione \u00e8 rappresentata dalla flessibilit\u00e0 della soluzione che \u00e8 composta da un caschetto dotato di uno smart glasses mono-oculare.<\/p>\n

    L\u2019utente specialista in sede pu\u00f2 dunque seguire ed interfacciarsi con le attivit\u00e0 dell\u2019operatore sul cantiere.<\/p>\n

    La soluzione \u00e8 potenziata dal software IOTAR App che offre funzionalit\u00e0 testate ampiamente nel campo industriale.<\/p>\n

    A differenza dei visori di A.R. (dispositivi che si applicano su entrambi gli occhi)\u00a0 che provocano nausea, mal di testa e vertigini – infatti i produttori di questi dispositivi consigliano di usarli solo per 10 minuti ogni mezzora – il caschetto IOTAR non ha nessuna di queste controindicazioni dato che \u00e8 mono-oculare e non interferisce con la normale vista dell’operatore, pu\u00f2 essere indossato e utilizzato in modo continuativo.<\/strong><\/p>\n

     <\/p>\n

    Vantaggi dell’utilizzo del caschetto<\/h3>\n
      \n
    • L’operatore ha entrambe le mani libere<\/li>\n
    • L’immagine ripresa segue lo sguardo dell’operatore<\/li>\n
    • E’ possibile collegare le cuffie con microfono in modo che non diano fastidio ai movimenti dell’operatore<\/li>\n<\/ul>\n

       <\/p>\n

      Le caratteristiche tecniche:<\/h3>\n
        \n
      • Disponibile in tre colori: Blu, Giallo e Nero<\/li>\n
      • Prese di ventilazione laterali regolabili<\/li>\n
      • Attacchi Euroslot laterali per dispositivi di protezione dell\u2019udito a cuffia<\/li>\n
      • La bardatura tessile di sospensione a sei punti assicura calzata e comfort ottimali<\/li>\n
      • Bardatura interna convenzionale per un comfort personalizzabile<\/li>\n
      • Dimensioni: 16,8 x 20,2 x 30,4 cm<\/li>\n
      • Materiale: Poliestilene<\/li>\n
      • Possibilit\u00e0 di avere auricolari per poter chiamare<\/li>\n<\/ul>\n

        [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2020\/09\/CASCO.png” title_text=”CASCO” _builder_version=”4.16″ custom_padding=”80px||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin=”|auto|60px|auto||” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2020\/05\/immagne-repubblica.jpg” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Testo” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

        Place the fault<\/h2>\n

        It is essential, in order to solve a problem, to use a system that allows you to visualize the fault with your own eyes.<\/p>\n

        Field users, through the use of mobile devices, can interface in real-time with remote technicians; real-time transmission allows you to make distances shorter, thus obtaining direct assistance in the field.<\/p>\n

        This assistance can provide various features such as taking pictures, recording videos, remotely drawing or annotating on the image, sharing the screen (pdf file, web etc.), full screen viewing and digital zoom.<\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ disabled_on=”on|on|on” _builder_version=”4.16″ disabled=”on” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Testo” _builder_version=”4.16″ custom_padding=”90px||90px||false|false” global_colors_info=”{}”]<\/p>\n

        Fornisci assistenza all’operatore<\/h2>\n

        Grazie a IOTAR Remote Assistance, il tecnico esperto \u00e8 in grado di individuare il problema e risolverlo con precisione, tutto ci\u00f2 grazie alle funzionalit\u00e0 sopra dette.<\/p>\n

        La funzionalit\u00e0 pi\u00f9 rilevante per\u00f2, \u00e8 senza dubbio quello di poter disegnare, chattare, indicare il punto esatto di assistenza richiesto e viceversa. Tali indicazioni verranno poi trasmesse in tempo reale sul dispositivo mobile, in modo da poter operare pi\u00f9 rapidamente.<\/p>\n

         <\/p>\n

         <\/p>\n

        [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/call-3613071_1280.png” align=”center” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”traccia gli interventi” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        Keep track of all interventions<\/h2>\n

        The entire IOTAR software is presented as a memory useful for the training of technicians\/users, thanks to the possibility of saving each operation.<\/span><\/p>\n

        The sectors in which this service can be used are many and can vary from the manufacturing industry, the pharmaceutical industry, real estate and much more.<\/span><\/p>\n

        [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/solve-2636254_1920.jpg” alt=”iotar suite, zinformatica, industria, controllo, gestione, manutenzione, azienda, produzione” title_text=”solve-2636254_1920″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ disabled_on=”off|off|off” admin_label=”Riga safety” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2020\/10\/safety.jpg” title_text=”safety” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_padding=”70px||70px||false|false” global_colors_info=”{}”]<\/p>\n

        Safety<\/h2>\n

        Safety \u2013 mobile technology, augmented reality provides operating personnel with real-time, easy-to-follow, visual, step-by-step operating procedures, reducing human error in performing specific tasks. In addition, the operator is provided with information on the location of existing hazards, superimposed on the operator's location.<\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”Riga qualit\u00e0 ” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ custom_padding=”||70px||false|false” global_colors_info=”{}”]<\/p>\n

        Performance<\/h2>\n

        In order to ensure accurate video conversations for everyone, IOTAR uses data centers distributed in the most important geographical points in the world. The choice of where to place the servers was made based on the distance between the real servers and the transmission range.<\/p>\n

        [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2020\/10\/quality-sito.jpg” title_text=”quality-sito” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”off|off|off” admin_label=”Riga video grande” _builder_version=”4.16″ custom_padding=”73px|||||” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        A new era begins: the simplicity that revolutionizes remote assistance<\/h2>\n

        [\/et_pb_text][et_pb_video src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/iotar_merged_assistance-2.mp4″ play_icon_color=”#ffffff” thumbnail_overlay_color=”rgba(0,0,0,0.6)” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_video][et_pb_video src=”https:\/\/youtu.be\/8Au5gArrXSA” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Prova Gatuita” _builder_version=”4.16″ _module_preset=”default” background_color=”#f4f4f4″ global_colors_info=”{}”][et_pb_row admin_label=”Titolo” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        FREE TRIAL<\/strong><\/h3>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ admin_label=”pulsanti” module_id=”provagratuita” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”registrazione” _builder_version=”4.16″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        1- Register on the site<\/strong><\/p>\n

        [\/et_pb_text][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/login-1.png” title_text=”login” url=”https:\/\/app.iotar.it:1443\/Azienda\/CreateDemo” url_new_window=”on” align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”google” _builder_version=”4.16″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        2a- Download App Google Play Store<\/strong><\/p>\n

        [\/et_pb_text][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/play-store.png” title_text=”play store” url=”https:\/\/play.google.com\/store\/apps\/details?id=io.zinformatica.iotar&gl=IT” url_new_window=”on” align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”apple” _builder_version=”4.16″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        2b- Download Apps on the App Store<\/strong><\/p>\n

        [\/et_pb_text][et_pb_image src=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/app-store.jpg” title_text=”app store” url=”https:\/\/apps.apple.com\/it\/app\/iotar\/id1491343150″ url_new_window=”on” align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”spiegazione e manuale” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        To start providing technical support with Merged Reality technology, the Specialist user must be in front of a PC with a Tablet next to it fixed to a special support and with a white background in front of it.<\/p>\n

        Prepare the system to give technical support<\/strong><\/p>\n

        1. On the Specialist operator's PC, with a web browser, open the URL: https:\/\/app.iotar.it:1443\/Azienda\/Login in the bar at the top right click on the link \"Remote Assistance Operator Login\" enter the login credentials (email and password) and click the [Login Operator] button.
        2. On the Specialist operator's Tablet, open the IOTAR App and log in with the same credentials used on the PC.
        At this point it is necessary to wait for a request for remote assistance from a field operator.<\/p>\n

        Respond to a request for assistance sent by the App<\/strong><\/p>\n

        When the field operator sends a request for help using the App chat on the specialist operator's PC, a message appears in a popup warning that the customer needs assistance; at this point it is sufficient to click on the [OK] button to start seeing the image sent by the operator in the field.<\/p>\n

        Start assisting a customer without waiting for their request<\/strong><\/p>\n

        In this case, when the field user has logged in to the App, the Specialist user can open the \"Users\" section and click on the [View] button next to the name of the user to whom assistance is to be provided.<\/p>\n

        Interact with the user in the field with Merged Reality<\/strong><\/p>\n

        Once the connection between the Specialist user and the field user has been established, technical support can be started.
        The Specialist user can place any object (or his own hands) in front of the camera of his tablet and the system will show this image superimposed on the image taken by the field operator's tablet.
        The Specialist user can see on his PC monitor the same images that the user sees in the field and can therefore move and act to indicate the operations to be performed.<\/p>\n

         <\/p>\n

        [\/et_pb_text][et_pb_text disabled_on=”on|on|on” _builder_version=”4.16″ _module_preset=”default” disabled=”on” global_colors_info=”{}”]<\/p>\n

        Differenza tra la versione gratuita (Free) e la versione Professional<\/h3>\n

         <\/p>\n

        \n\n\n\n\n\n\n\n\n\n\n\n\n\n
        Funzionalit\u00e0<\/strong><\/td>\nFree<\/strong><\/td>\nPro<\/strong><\/td>\n<\/tr>\n
        Utenti specialisti contemporanei<\/td>\n1<\/td>\nillimitati<\/td>\n<\/tr>\n
        Utenti remoti<\/td>\n2<\/td>\nillimitati<\/td>\n<\/tr>\n
        Merged Reality<\/td>\ns\u00ec<\/td>\ns\u00ec<\/td>\n<\/tr>\n
        Riconoscimento Barcode e Qrcode<\/td>\ns\u00ec<\/td>\ns\u00ec<\/td>\n<\/tr>\n
        Funzionalit\u00e0 AR – Realt\u00e0 Aumentata<\/td>\nno<\/td>\ns\u00ec<\/td>\n<\/tr>\n
        Registrazione video interventi<\/td>\nno<\/td>\ns\u00ec<\/td>\n<\/tr>\n
        Chat \/ Disegni<\/td>\nno<\/td>\ns\u00ec<\/td>\n<\/tr>\n
        Scattare foto<\/td>\nno<\/td>\ns\u00ec<\/td>\n<\/tr>\n
        Condivisione documenti<\/td>\nno<\/td>\ns\u00ec<\/td>\n<\/tr>\n
        Smart glasses<\/td>\nno<\/td>\ns\u00ec<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

        [\/et_pb_text][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        \u00a0<\/h3>\n

        Download and consult the manual<\/strong><\/h3>\n

        [\/et_pb_text][et_pb_button button_url=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/Manuale-IOTAR-App-2021.pdf” url_new_window=”on” button_text=”Manuale Merged Reality” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][et_pb_button button_url=”https:\/\/www.iotarsuite.com\/remote-assistance-ar\/” button_text=”Scopri anche le funzionalit\u00e0 con la tecnologia AR” button_alignment=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/occhio.png” admin_label=”visione remota” _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        Remote viewing for real-time assistance<\/p>\n

        [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/campanella.png” admin_label=”gestione interventi” _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        More effective intervention management<\/p>\n

        [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/rotella.png” admin_label=”manutenzione efficiente” _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        Efficient maintenance<\/p>\n

        [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/mano.png” admin_label=”gestione remota” _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        Remote management of interventions<\/p>\n

        [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/libro.png” admin_label=”manuali” _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        Manuals always available<\/p>\n

        [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/spunte.png” admin_label=”minore costo” _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        Lower cost for the company<\/p>\n

        [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Sezione prezzo” _builder_version=”4.16″ background_color=”#f39200″ saved_tabs=”all” global_colors_info=”{}”][et_pb_fullwidth_header title=”A partire da 98 \u20ac \/ mese + IVA per ogni specialista di sede” subhead=”A partire da 10 \u20ac \/ mese+ IVA per ogni utente remoto” text_orientation=”center” button_one_text=”Prova gratuita” button_one_url=”#provagratuita” _builder_version=”4.17.4″ title_text_align=”center” title_font_size=”26px” subhead_text_align=”center” subhead_font_size=”26px” background_color=”#ffbc00″ global_module=”2155″ saved_tabs=”all” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”IMMAGINE EFFETTO PARALLASSE” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.16″ background_image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/bg_remote_assistance.jpg” parallax=”on” custom_padding=”200px||200px||false|false” filter_brightness=”50%” global_colors_info=”{}”]<\/p>\n

        \u00a0<\/div>\n

        [\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”screen” _builder_version=”4.16″ collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_gallery gallery_ids=”1083,1091,1093,1095,1097,1099,1101,1103,1105,1107,1109,1111,2801″ posts_number=”12″ admin_label=”screen” _builder_version=”4.16″ text_orientation=”center” global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”TITOLO REFERENZE” _builder_version=”4.16″ saved_tabs=”all” collapsed=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Le nostre referenze” text_orientation=”center” admin_label=”REFERENZE” _builder_version=”4.16″ title_level=”h3″ title_font_size=”45px” background_color=”#ffbc00″ custom_padding=”0px||0px|||” title_text_shadow_style=”preset1″ 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        \u00a0<\/div>\n

        [\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”TITOLO CONTATTI” _builder_version=”3.29.3″ global_module=”750″ saved_tabs=”all” collapsed=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Contatti” text_orientation=”center” admin_label=”CONTATTI” _builder_version=”4.16″ title_level=”h3″ title_font_size=”45px” background_color=”#ffbc00″ custom_padding=”0px||0px|||” title_text_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SEZIONE CONTATTI” module_id=”modulocontatti” _builder_version=”4.7.7″ global_module=”754″ saved_tabs=”all” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_contact_form email=”info@indevo.it” title=”Contattaci per informazioni o per una demo gratuita” submit_button_text=”Invia” _builder_version=”4.20.0″ _unique_id=”a4ea5922-5710-4d5a-9445-414adbe1f492″ form_field_background_color=”#f7f7f7″ title_level=”h3″ title_text_color=”#ffffff” title_font_size=”30px” title_line_height=”1.5em” background_color=”#bababa” custom_padding=”10px|11px|10px|11px|true|true” title_text_shadow_style=”preset3″ global_colors_info=”{}”][et_pb_contact_field field_id=”Nome” field_title=”Nome” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Cognome” field_title=”Cognome” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Azienda” field_title=”Azienda” required_mark=”off” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Telefono” field_title=”Telefono” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email” field_type=”email” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Richiesta” field_title=”Richiesta” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Privacy_Policy” field_title=”Privacy Policy” field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Ho letto l’informativa sul privacy e autorizzo il trattamento dei miei dati%22,%22checked%22:0,%22dragID%22:-1}%93″ fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”INDEVO s.r.l.” image=”https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2019\/10\/logo-web-transparent.png” alt=”iotar suite, zinformatica, industria, controllo, gestione, manutenzione, azienda, produzione” admin_label=”Informazioni di contatto” _builder_version=”4.16″ header_level=”h3″ header_text_align=”center” header_font_size=”36px” body_font_size=”16px” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        Via Goffredo Mameli, 14
        21013 Gallarate (VA)<\/p>\n

        Tel. +39 340 6356406<\/p>\n

        [\/et_pb_blurb][et_pb_button button_url=”tel:+393406356406″ button_text=”Chiamaci ora +39 340.6356406″ button_alignment=”center” admin_label=”Pulsante chiama” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"

        Merged Reality Merged Reality \u00e8 la funzione che permette allo specialista in sede di dare supporto tecnico in modo molto intuitivo all’operatore sul campo. Lo specialista in sede pu\u00f2 raggiungere e toccare virtualmente gli oggetti su cui sta lavorando il tecnico sul campo. Lo specialista in sede utilizza, a fianco del suo PC, un\u2019altro Tablet […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-259","page","type-page","status-publish","hentry"],"yoast_head":"\nRemote Assistance Full - IOTAR Suite<\/title>\n<meta name=\"description\" content=\"Merged Reality \u00e8 la funzione che permette allo specialista in sede di dare supporto tecnico in modo molto intuitivo all\u2019operatore sul campo.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.iotarsuite.com\/en\/remote-assistance-full\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IOTAR Suite Remote Assistance Full\" \/>\n<meta property=\"og:description\" content=\"IOTAR Suite Remote Assistance Full\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.iotarsuite.com\/en\/remote-assistance-full\/\" \/>\n<meta property=\"og:site_name\" content=\"IOTAR Suite\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-29T14:41:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/merged-reality-IT.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"IOTAR Suite Remote Assistance Full\" \/>\n<meta name=\"twitter:description\" content=\"IOTAR Suite Remote Assistance Full\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.iotarsuite.com\/wp-content\/uploads\/2021\/05\/merged-reality-IT.png\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.iotarsuite.com\/remote-assistance-full\/\",\"url\":\"https:\/\/www.iotarsuite.com\/remote-assistance-full\/\",\"name\":\"Remote Assistance Full - 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